FAQs

How long are shipping times?

Your products will ship within 1-5 business days of your order, and then take around 8-20 business days to reach your doorstep. Each product at Seamless Lingerie has an estimated delivery time that you can find in the product description.

 

What's your return/exchange policy?

At Seamless Lingerie, we offer a 60-day return and exchange policy, you need to request a return or exchange within 60 days of shipment. Items need to be received within 90 days of shipment.

To be eligible for a return or exchange, your item must be in the same condition when you received it, unworn, unwashed, unaltered, with paddings and tags (our bralette does not come with tags at the moment) and in its original packaging. Our inspection team will process and inspect your order. 

Unfortunately, certain types of items such as panties cannot be returned due to hygiene purposes. 

Please visit Seamless Lingerie Return Center to start a return/exchange or read our full return policy.

 

Can I cancel my order?

Cancelations are possible if your package hasn't dispatched. Please contact us for your specific order.

 

What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund.